For over 40 years, New Zealand and international Manufacturers, Producers, Importers and Exporters have trusted us with their logistics. Our clients know that we deliver their goods efficiently and reliably. They count on our high level of service and our supply-chain expertise, which – in return – allows them to focus on their core business. We invest in productive long-term relationships because we genuinely care about our clients’ business. Below are a few of the most recent comments, which we received from some of New Zealand’s and Australia’s biggest importers and exporters.
See what our clients say about working with the team at Henning Harders.
Hi Robert. Thank you again for all your help during our visit. You’ve certainly lived up to your company motto of making friends and helping people! It’s been a real pleasure to meet you. I’ll definitely stay in touch with updates, and should you ever find yourself in the UK, please let us return your hospitality and help.
With kind regards, C.
Good Evening Michael & Cameron, Just a quick note to say thanks to you and your team for all the support and clear communications. We have experienced a huge improvement from what we were getting prior. In an industry that lacks thanks at the best of times, from all of us: Thank You – and please pass on our thanks to the team.
Kind Regards, M. General Manager
I’d like to let you know how invaluable William is to our import success. We’ve thrown a bunch of curly ones at him of late and he has been prompt, resourceful, insightful and very customer service focused. He steps up and goes to bat for us each and every time so I can’t say enough great things about William’s quality of work and level of service. It is very much appreciated and does not go unnoticed or appreciated on our end so a big thank you to William and the rest of the Harders’ team for support.
Cheers, S.
I cannot thank you enough for the effort you and the team have put in to help us meet our year end commitments. The level of detail and planning you have put in place is exceptional and although we still have to deliver it all we know we are in good hands. Thanks for all of the team’s support across 2018 and I look forward to continuing our long relationship into the future.
Kind regards, D.
Since taking over import duties … I have had a lot to do with Henning Harders and in particular, yourself. This was a new part of the business for me to learn and I ask at least 5 new questions every day that are always answered quickly by yourself. Most of what I have learnt has come from you. You are dedicated to our vision and regularly go over and above to make our business run as smooth as possible.
Kind regards, T.
Just wanted to say thanks to you and the company for your expert help and guidance. You all made it easy!
Cheers, M.
You are an absolute delight! We have very much enjoyed how perfectly you handled him and the entire situation. Made my day. Made my month! I hope your company knows how immensely valuable you are. All the very best to you and again… thank you!
M.
I just had a call informing me that the customs department has agreed to refund the import duty. I have to say that everyone in your company have made the process for me very easy through the absolute professionalism displayed by all.
Kindest regards, J.
You guys at Henning Harders (both NZ & AU) rock!!!! Great customer service.
Best Regards, A.
We invest in long term client relationships – because we know that we can only be successful if our customers are successful.
During the last 30 years we have been working closely with clients from a wide range of industries. They rely on our in-depth knowledge of their processes, their industry-specific needs and our personal care about the success of their business.
At Henning Harders, every client is personally looked after by a dedicated Key Account Manager. This unique service model provides our clients with outstanding service as well as a range of other tangible advantages.
Our Mission and Values describe what we stand for and what customers and supply chain partners can expect from us. Find out what’s behind our reputation for customer service excellence.
