Henning Harders - Cost effective, freight, customs, warehousing & logistic solutions. Flexible, customer focussed. From factory to end user. Henning Harders your trusted partner.

Quality Management

At Henning Harders (New Zealand) Limited, we strive to provide our customers with products and services, which regularly exceed their expectations. 

Our systems and procedures support us in our aim of gaining a deep expertise in our customers' industries and achieving total customer satisfaction. As a result:

  • We empower our customers, give them 360° control and end to end visibility of the supply chain; 
    for ease of management - so you can focus on your core business
  • We gain a deep expertise in our clients industry and their business processes which enables us to develop cost-efficient, industry-focused solutions
  • We have the ability to respond to changing needs with speed and flexibility 
  • We develop long-term partnerships with our clients, collaborate and align ourselves with their operations
    and processes

Ease of management and information sharing 

Our state-of-the-art information technology systems with full EDI capability provide our clients with customised reporting and 24/7 information sharing across the order process. 

  • High-level shipment visibility from end-to-end 
  • Continuous improvement and lean logistics processes provide clients with cost-saving opportunities 
  • Our software can be integrated with our clients’ for 24/7 visibility of all projects 
  • KPIs are used to measure cost, service and operational performance 
  • Custom reporting is available for effective supplier and vendor management 
  • Online cargo tracking provides transparency and “up to the minute” data about the location of shipments end-to-end 
  • Our in-house software system is linked to both Customs and the Department of Agriculture to assist with the prompt and efficient clearance of goods 
  • All documents are stored electronically for each consignment ensuring security and reliability 
  • Our Document Management System encourages a paperless office for greater efficiency and a greener environment 

Reporting and KPIs

HAR001_Smaller Images on Info Pages_150409_V1.jpgAt Henning Harders, we are committed to continually reviewing cost saving opportunities within the terms of the supply contract. Together with our clients, benchmarking processes are identified / recommended and then measured.

Meaningful KPI's and service / operational performance assist our customers in effectively managing vendor performance. Reports can be customised and provided in an executive summary format with particular focus on effective management and reporting of vendor performance.

Client vendors performance are measured in areas such as goods received on time, condition of goods received, correct markings, etc. We can customise reports on a daily, weekly or monthly basis ensuring security and integrity at any time required. We are able to provide any data required stored in the database. Our integrated logistics systems enable us to provide a total logistics solution in terms of KPI's.

Memberships and Accreditations

  • CBAFF [Customs Brokers and
    Freight Forwarders Federation of NZ Inc]

  • Auckland Chamber of Commerce

  • Wellington Chamber of Commerce

  • Hutt Valley Chamber of Commerce

  • UOL [United Ocean Lines] – Member

  • Regulated Air Cargo Agent for Security

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